We apologize, but we are unable to frame your phone if you send it to us. Due to transportation regulations, it is not feasible for us to handle phones with batteries. However, we offer a DIY collection where you can choose from various variants to frame your phone by yourself. Check out our DIY collection for more information.

Delivery times vary depending on your location. Since all our frames are shipped from Canada, customers in North America can expect their orders to arrive within 8 business days, while overseas shipping usually takes 15 business days. However, please refer to our shipping policies for more detailed information. If you have any questions or concerns about shipping times, feel free to contact us.

To ensure the safety and security of our frames, we do not use real batteries. Instead, we use dummy batteries made out of cardboard. This eliminates any potential security concerns while still providing a realistic and unique look for our frames.

Yes, we do make custom frames on demand! If you have a specific idea in mind, feel free to contact us through our contact page or send us an email at info@cadrixframe.com. We'll work with you to bring your vision to life.

We are located in Canada and all of our frames are shipped from here. If you would like to learn more about us, please visit our About Us page on our website.

Yes, we do offer international shipping for most countries. However, there are a few exceptions where shipping may not be possible. If you encounter any issues during checkout, please send us an email with your country information and we will confirm if shipping is possible.